Features

Everything the floor needs. Nothing it doesn’t.

Eleven modules, one record. Everything below is live in the app today — what’s coming next is on the roadmap.

Quotations desk
Quotations
CRE registry
Finance
Handover
01of 11

Control tower

One screen for the whole dealership — pipeline, fleet, work queues and settings.

/admin/crm

Control tower — illustration
  • Overview, customers, fleet and work tabs
  • Admin can see and override every lane
  • Org settings for SLA tiers and dedupe rules
  • Coaching hub with how-to guides per desk
02of 11

Customer track

A lead state machine from the first call to after-sales — every move is a state change, not a note.

Inquiry → Lead → Booked → Delivered → After-sales

Customer track — illustration
  • Enforced stage transitions per role
  • Booking request → Finance confirm → Booked
  • Win / loss capture on the sales desk
  • Linked quotations and finance applications
03of 11

Fleet track

The car moves with the deal: location, prep, display and handover tracked on the vehicle itself.

Arrival → Prep → Display → PDI → Handover

Fleet track — illustration
  • Fleet location and asset state per car
  • Prep gate — display approval is blocked until prep is done
  • PDI and handover scheduling
  • Vehicle activity trail for every fleet move
04of 11

Role desks

Five queues, each built around one job. Staff land on theirs the moment they sign in.

/admin/crm/queues/{cre,sales,finance,marketing,supply-chain}

Role desks — illustration

CRE

Inquiry registry, auto-claim, tag stock, assign sales, promote, merge, inbound inbox

Sales

My leads, daily agenda, follow-ups, quotes desk, booking request, performance

Finance

Booking queue, payment notes, confirm → Booked, settlement, linked quotes

Marketing

Display queue, vehicle photos, prep-gated display approval

Supply chain

Fleet moves, prep, SLA, PDI, handover schedule, SLA audit

05of 11

Quotations

Quotes are part of the pipeline, not attachments in someone’s email.

/admin/estimates

Quotations — illustration
  • Role-scoped quote desks for CRE, Sales and Finance
  • Sending a quote ingests the customer into the CRM by phone
  • Soft-expired open quotes flagged for follow-up
  • Orphan sync for quotes not yet in the CRM
06of 11

Ingest & dedupe

Every way a customer reaches you ends in the same registry — once.

inquiry · test drive · contact · quote · guest enquiry

Ingest & dedupe — illustration
  • Website enquiries, test drives and contact forms ingest automatically
  • Phone-normalised matching
  • Merge duplicates while keeping the history
  • Inbound inbox for CRE
07of 11

Showroom SLA

A clock starts the day a car reaches the showroom.

/admin/crm/sla

Showroom SLA — illustration
  • 14 and 21-day tiers from showroom arrival
  • Acknowledge, escalate or snooze
  • Prep backlog and aging views for Supply chain
  • SLA audit on the performance desk
08of 11

Activity & audit

Who did what, to which deal and which car, and when.

/admin/crm/activities

Activity & audit — illustration
  • Immutable audit log
  • Lead activities and vehicle activities
  • Team feed plus a feed per role
  • In-app notifications on assign, booking and SLA
09of 11

Access control

Roles decide which screens staff see and which actions they can take.

CRE · SALES · FINANCE · MARKETING · SUPPLY_CHAIN · ADMIN

Access control — illustration
  • Staff roles with an action matrix
  • Route and API gating per role
  • Role-wise menus — nobody wades through admin screens
  • Post-login routing straight to each person’s desk
10of 11

Performance

Desks that show each team how they are doing, not just what is left.

/admin/analytics

Performance — illustration
  • Finance funnel, lag and backlog aging
  • Sales targets, wins and performance
  • Supply chain performance and SLA checklist
  • Org-wide analytics
11of 11

Storefront & domains

Each dealership gets its own website, run from the same system as its CRM.

{dealer}.motoos360.com · custom domain

Storefront & domains — illustration
  • Free subdomain on motoos360.com
  • Verified custom domain
  • Website pages editor
  • Stock, enquiries and test-drive requests flow into the CRM

Why not a generic CRM?

A dealership isn’t a sales funnel with cars bolted on.

Generic CRMMotoOs360
Tracks the car as well as the customer
Booking holds a specific vehicle
Showroom aging SLA on every unit
Quotes ingest into the pipeline by phone
Prep-gated display approval
Dealer website on the same record
Contacts, notes and a pipeline board

Ready when your floor is

See every module on your own stock.