Day 1 · 09:12CRE
Rahim calls about a Premio.
Nusrat at the front desk logs the call once. MotoOs360 checks the number, finds no twin, and the inquiry is hers before it can go cold.
Nusrat · CRE — Inquiry logged · auto-claimed
Dealer operating system
Every deal.Every car.One control tower.
MotoOs360 runs your dealership on two synced tracks — the customer pipeline and the fleet floor — with a desk for every role, from the first call to the handover keys.
The control tower
Every desk, every car — live.
Pipeline, fleet floor, SLA clock and activity feed on one screen. Admin sees every lane; each role lands on its own queue.
motoos360.com/admin/crm
OverviewCustomersFleetWork
Control tower
Customer track · this week
Open inquiries
18+4 today
Active leads
27+3
Booked · 7d
6৳1.9 Cr
Prep backlog
419 SLA red
Illustrative demo data
Inside the app
Every desk has its own screen.
A look at the queues your team works in every day — the same CRM, cut to each role.
The day, planned by the pipeline.
Agenda, follow-ups and live quote status in one queue — the next call is always obvious.
motoos360.com/admin/crm/queues/sales
Sales desk · Tanvir
Tuesday · 4 tasks today
- 10:00Call back · Farhana A.Toyota Noah Si · 2018
- 11:30Test drive · Nadia H.Honda Vezel Z · 2020
- 14:00Follow-up · Sabbir R.Nissan X-Trail · 2019
- 16:30Booking request · Rahim U.Toyota Premio F · 2020
Bookings · November
5 / 8
target
My quotes
- Q-1042VIEWED
- Q-1039SENT
- Q-1031DRAFT
notifications
Notifications
3 new- Booking requestedPremio F · Tanvir → Finance2m
- SLA breachToyota Allion 2019 hit 21 days1h
- Quote viewedQ-1039 · Noah Si · Farhana A.3h
- Lead assigned to youImran K. · Suzuki Every5h
leads/L-2041/booking
Request booking
Lead
Rahim Uddin · L-2041
Car
Toyota Premio F · 2020
Advance
৳ 5,00,000
Method
BankbKash
supply-chain/handover
Handover · Sat 3pm
3 / 5Toyota Premio F · Rahim Uddin
- PDI passed
- Registration papers ready
- Settlement noted
- Keys + spare key
- Customer signature
Why it exists
Dealerships don’t lose deals on the showroom floor. They lose them in the handoffs — between the call, the quote, the payment and the keys.
MotoOs360 makes every handoff a state change on one record — with an owner, a timestamp and an audit entry. No spreadsheets, no shared inboxes, no “who has this one?”.
One deal, start to finish
From the first call to the keys.
Follow one deal — Rahim and a 2020 Toyota Premio F — across five desks in six days. Every step is a recorded state change in MotoOs360.
Day 1 · 09:40CRE
The car gets his name on it.
The white 2020 Premio F on the floor is tagged to Rahim’s lead — nobody else can sell it out from under him.
Nusrat · CRE — Premio F tagged · promoted to Sales
Day 2 · 16:05Sales
A quote he actually opens.
Tanvir sends the quotation from the sales desk — ৳34.9L, valid for seven days. It lives on the lead, and the desk flags it the moment Rahim views it.
Tanvir · Sales — Quotation Q-1042 sent · viewed 18:22
Day 4 · 10:06Finance
Booked means booked.
Rahim pays the advance. Finance notes it, confirms the booking, and the car is held against this deal — with an audit entry to prove it.
Finance — Payment ৳5.0L noted · booking confirmed
Day 6 · 15:00Supply chain
Keys in hand.
PDI cleared, handover on Saturday afternoon. The moment the keys change hands, Rahim is Delivered — and after-sales starts with the whole history.
Supply chain — Handover complete · lead → Delivered
Six days. Five desks. One record.
No spreadsheet, no WhatsApp thread, no “who has this one?”. Just the deal, moving — and every move on the record.
6
days
5
desks
1
record
The dual track
Two tracks.
One deal.
01 · CRE
An inquiry lands. CRE claims it.
Calls, walk-ins, website enquiries and sent quotes ingest into one registry — deduped by phone. On the floor, the car is already in prep.
02 · Sales
Promoted to a lead. Sales owns it.
Agenda, follow-ups and quotations run from the sales desk. Marketing gets the car photographed and approved for display.
03 · Finance
Booked — and the car is tied to the deal.
Sales requests the booking, Finance notes payment and confirms. The vehicle is held against that lead, not a sticky note.
04 · Supply chain
PDI, handover, delivered.
Supply chain runs the PDI and schedules the handover. When the keys move, the customer track flips to Delivered.
05 · After-sales
After-sales starts with the whole story.
Every call, quote, payment note and fleet move sits on one immutable audit trail — nothing to reconstruct.
Customer
crm_leads
Fleet
cars · vehicle activities
Booking holds the car
Handover = Delivered
Inquiry
Lead
Booked
Delivered
After-sales
Arrival
Prep
Display
PDI
Handover
0102030405
Scroll
The dual track
Two tracks. One deal.
Customer
- 01 Inquiry
- 02 Lead
- 03 Booked
- 04 Delivered
- 05 After-sales
Fleet
- 01 Arrival
- 02 Prep
- 03 Display
- 04 PDI
- 05 Handover
01 · CRE
An inquiry lands. CRE claims it.
Calls, walk-ins, website enquiries and sent quotes ingest into one registry — deduped by phone. On the floor, the car is already in prep.
02 · Sales
Promoted to a lead. Sales owns it.
Agenda, follow-ups and quotations run from the sales desk. Marketing gets the car photographed and approved for display.
03 · Finance
Booked — and the car is tied to the deal.
Sales requests the booking, Finance notes payment and confirms. The vehicle is held against that lead, not a sticky note.
04 · Supply chain
PDI, handover, delivered.
Supply chain runs the PDI and schedules the handover. When the keys move, the customer track flips to Delivered.
05 · After-sales
After-sales starts with the whole story.
Every call, quote, payment note and fleet move sits on one immutable audit trail — nothing to reconstruct.
Role desks
Five desks. Zero shared inboxes.
Staff sign in and land on the queue for their lane. Actions are role-gated, so the right person moves each stage — and only them.
Customer relations
CRE
The front door. Nothing slips past the registry.
- Inquiry registry & auto-claim
- Tag stock to a customer
- Assign sales & promote
- Merge duplicates by phone
- Inbound inbox
Sales desk
Sales
A day planned by the pipeline, not by memory.
- My leads & daily agenda
- Follow-ups that resurface
- Quotations desk
- Booking request
- Win / loss & performance
Finance desk
Finance
The only desk that can say “booked”.
- Booking queue
- Payment notes & settlement
- Confirm → Booked
- Linked quotes, read-only
- Credit applications desk
Display desk
Marketing
Only prepped cars reach the display line.
- Display queue
- Photo sets per vehicle
- Prep-gated display approval
- Fleet aging view
- Activity lane
Fleet & handover
Supply chain
From port to keys, on a clock.
- Fleet moves & prep
- 14 / 21-day showroom SLA
- PDI checklist
- Handover scheduling
- SLA audit & performance
+ Admin
The tower
above it all.
Admin sees every lane, can override any step, and tunes SLA tiers and dedupe rules for the whole org.
Open the control towerThe platform
Built for how a dealership actually runs.
Quotations, showroom clocks, audit and access control — the operational plumbing generic CRMs leave to you.
Quotations
Quotes that live in the pipeline.
Send a quotation and it lands in the CRM as a lead — matched by phone. Soft-expired open quotes stay on the radar instead of dying in someone’s inbox.
Q-1042Toyota Premio F · 2020
Rahim U. · ৳ 34,90,000
Q-1039Toyota Noah Si · 2018
Farhana A. · ৳ 29,80,000
Q-1031Honda Vezel Z · 2020
Nadia H. · ৳ 32,00,000
Q-1027Nissan X-Trail · 2019
Sabbir R. · ৳ 36,50,000
ingested to CRM by phone on send
Showroom SLA
A clock on every car.
14d
21d
14 / 21-day tiers. Acknowledge, escalate or snooze.
Audit trail
Every move, on the record.
- 09:12CRE claimed inquiry · Aqua G 2019
- 09:30Sales sent quotation Q-1042
- 09:30System quote ingested → lead by phone
- 10:05Finance payment noted · ৳5.0L advance
- 10:06Finance confirmed booking · Premio F
- 11:20SC moved Premio F → PDI bay
- 11:48Marketing approved display · Vezel Z
- 12:02SC handover scheduled · Sat 3pm
- 09:12CRE claimed inquiry · Aqua G 2019
- 09:30Sales sent quotation Q-1042
- 09:30System quote ingested → lead by phone
- 10:05Finance payment noted · ৳5.0L advance
- 10:06Finance confirmed booking · Premio F
- 11:20SC moved Premio F → PDI bay
- 11:48Marketing approved display · Vezel Z
- 12:02SC handover scheduled · Sat 3pm
Dedupe
One customer, one record.
Phone-normalised matching and merge — no twin leads.
Nusrat Jahan017-1155-2290
Nusrat J.+880 1711 552290
Nusrat Jahanmerged · 2 → 1
Access
Role-gated, by design.
An action matrix decides who can move what.
CRESLSFINMKTSC
Claim
Quote
Book
Display
Handover
Performance
Desks that coach.
Funnels, lag and backlog aging per role.
Inquiry
100%
Lead
64%
Booked
31%
Delivered
24%
In-app notifications on assign, booking and SLA breach — plus team and per-role activity feeds.
Live in the app today
5
role desks
CRE · Sales · Finance · Marketing · Supply chain
2
synced tracks
Customer pipeline × fleet floor
10
tracked stages
From first call to after-sales
1
record per deal
With an immutable audit trail
Storefront included
Your showroom, live on the web.
Every dealership gets its own website on a MotoOs360 subdomain or a custom domain — pages, stock and enquiries in the same system as the CRM.
- Website enquiries and test-drive requests land in the CRE registry
- Stock lives with the fleet track — no second inventory
- Your brand, your domain, scoped to your organisation
https://yourdealer.motoos360.com
YourDealer
StockFinanceSell your carContact
Japanese imports
Landed, inspected, ready.
Just landedToyota Premio F
2020 · 38,400 km
৳ 34.9L
Low kmHonda Vezel Z
2020 · 41,120 km
৳ 32.0L
Toyota Noah Si
2018 · 56,900 km
৳ 29.8L
New enquiry → CRE registryPremio F · website · just now
Shipping next
On the roadmap — not live yet.
Receipt & invoice PDFsSMS + email automationWarranty registrationMargin KPIsCustomer portalMobile PWA for the floorReceipt & invoice PDFsSMS + email automationWarranty registrationMargin KPIsCustomer portalMobile PWA for the floorReceipt & invoice PDFsSMS + email automationWarranty registrationMargin KPIsCustomer portalMobile PWA for the floor